At KashmirNosh, we are committed to delivering premium Kashmiri products safely and efficiently. Please read our Shipping & Returns policy carefully before placing your order.
Shipping Policy
Order Processing
- Orders are usually processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or holidays may require additional processing time.
Delivery Time
- Delivery times may vary depending on your location and courier availability.
- Estimated delivery:
- Domestic Orders: 3–7 business days
- Remote Areas: Additional delivery time may apply
Shipping Charges
- Shipping charges are calculated during checkout based on the delivery location and order weight.
- Free shipping offers may apply on selected orders or promotional campaigns.
Order Tracking
Once your order is shipped, you will receive tracking details through email or SMS to monitor your delivery status.
Delivery Delays
KashmirNosh is not responsible for delays caused by:
- Weather conditions
- Courier service disruptions
- Natural disasters
- Incorrect shipping addresses provided by customers
Returns & Refunds Policy
Return Eligibility
You may request a return or replacement if:
- The product received is damaged
- The wrong product was delivered
- The product packaging is tampered with
To be eligible for a return:
- The request must be made within 48 hours of delivery
- The product must remain unused and in original packaging
- Proof images/videos may be required
Non-Returnable Items
Due to the nature of food and wellness products, the following items are generally non-returnable:
- Opened food products
- Used wellness items
- Products damaged after delivery
Refund Process
- Approved refunds will be processed to the original payment method.
- Refund processing time may vary depending on the payment provider or bank.
Cancellation Policy
Orders can only be canceled before shipment. Once dispatched, cancellation requests may not be accepted.
Contact Support
For shipping, return, or refund-related questions, please contact KashmirNosh customer support through our website contact page.
Thank you for shopping with KashmirNosh. We value your trust and satisfaction.